No problem! I'm using Chrome on a MacBook Retina using Yosemitie OS

I'd say thew same thing--the scroll hijacking was not really working properly, as I would constantly be accidentally scrolling past the information I was trying to get to. I'd suggest that if you're going to do scroll hijacking, at least force the scroll to only jump one section at a time. Currently, it seems to jump further down the page than you want it to 75% of the time.

The site does look beautiful, though.

Me too!

AMAZING.

Maybe this was your intent, but it might help to identify if Alex is either male or female, and whether the people taking the survey, themselves, are male or female. Gender may play a big role in how these messages are received / analyzed. And, for the sake of the data, it might be important to know how each gender responds (whether that is similarly or differently). Just a thought! But then again, it may have been your point to keep everything gender neutral.

Very true! And, yeah, it's easy to get wrapped up in the "I'm the designer" mindset--a mindset that is usually not very helpful, might I add :)

However, I certainly would never call myself an elite, hall-of-fame, superstar designer. But I would hope that I would be respected as a knowledgable designer with years of training and practice honing those skills.

And I would not expect my dentist to be one of the other greatest dentists in the country. I simply know and respect that he/she has more knowledge that I do in that field than I do. They may have not written their dissertation on cavities, but I trust that they can do a better job filling them than can.

Whether you're an expert or not, you are hopefully (and I do say hopefully) more experienced and versed in design than the average client. Again, if they were more knowledgable in the field than you, they should / could have just done it themselves.

David, this is a great point! Like you said, the solution could be as simple as finding an elegant way to provide / present past examples of your work and various case-in-point findings. I would hope that one's portfolio and case studies do a fair enough job of communicating this, but that is not always the case. I agree, comparing surgeons to designers is a bit extreme. I like your points about the catered event and buying a new car. Good thoughts there!

I totally agree. And I wish that presenting only one concept was acceptable in all scenarios. However, it not always is -- especially when depending on bosses, managers, clients, scope, etc. -- things that you cannot always influence / change.

This is a pretty great way of showing this concept applied to the rest of the business world.

It's very similar to the conundrum of why clients seem to think they know how to do your job (if it's design related) better than you can. For example, you do mounds of research and testing and then present 2, solid, well-founded design solutions to the client. Their response: "well, what if we do it more like this, and then we added this thing, and then changed this button to red to make it pop more, and then made our logo bigger, and then we added some more fonts to make it less boring... or, better yet, maybe we could just smash both of your initial concept together to make it the best of both worlds".

You don't give your surgeon advice. And when you go get your car fixed, you don't tell the mechanic all the various ways you would have done things, if you were them, after they are finished fixing the car. And after you get your cavity filled by your dentist, you don't suggest 7 things that you would they should have done differently. If you can tell them all of that, you should have probably just done it yourself. Why do people feel like they can do that with design? Especially when it's evident that the things they are suggesting are not founded in any sort of experience or data?

I know, I know; we need to educate our clients. But even an entire-day-long meeting worth of in-depth education can't teach someone how to be an expert dentist or mechanic... and the same goes for comprehensive design solutions. When it comes down to it, the client cannot be the expert. They just can't. There simply isn't enough time for that, even if I wish that there was.

I'd like to see a video showcasing this principle / conundrum as well. Could be done in a similar style / way.

Essentially, what I'm saying is the exact same thing as this video showcases--clients need to trust designers with their expertise like they trust their dentist or surgeon.

Nice work, Emma! I like the overall style of the site. I would, however, recommend adding in some hoover states on the 3 project tiles / images you have listed, as well as hover states on the Twitter, LinkedIn, and email icons. Right now, it almost feels / appears as if you can't click on anything when fist coming to the site. I really like the active / current states that you are using for the 3 project tiles / images... maybe do something similar (with a simple animation-in) on hover?

Just a thought. It might be good to give some simple feedback to the user so they know the site is performing properly and so they know what they can and cannot click on.