Rian van der Merwe

Rian van der Merwe

Portland, OR Product manager at Wildbit Joined over 10 years ago via an invitation from Allan G. Rian has invited Jacques Bruwer

  • 87 stories
  • Posted to Good/Bad Product Manager, Jul 20, 2017

    When I've managed teams, I had to effectively empathize and support my team - while meeting company goals and objectives.

    I agree, so I wonder if maybe you stopped reading before getting to this part:

    "A good product manager communicates priorities clearly and makes sure that those priorities are aligned with the product strategy and overall company objectives. [...] They facilitate discussions with their team and balance customer, business, and technology needs to come up with a flexible but clear set of priorities for an upcoming work period."

    openly communicating down to them

    As mentioned in a previous comment, I'm just not on board with the "communicating down to them" thing. Again, that might work for some companies/organizations, and that's fine. But don't dismiss the success we've had by going in a bit of a different "we're all in this together" direction.

    0 points
  • Posted to Good/Bad Product Manager, in reply to Diego Lafuente , Jul 20, 2017

    CS have better reach and balance with customers, PMs can read a digested issue and take actions. Same for UX sessions.

    CS is certainly another input into the process on customer feedback. But I maintain that nothing is a replacement for 1:1 interaction with customers. There is simply no better way to learn about their needs and build empathy.

    PM can't be the nanny of the team, that's team lead or scrum master job.

    Not sure where the nanny idea comes from... I think this is a problem with seeing a hierarchy system where it's someone's job to make sure someone else does their job. That's just not how we work. We're one team.

    It's cool to disagree—this won't work for everyone. But we are profitable and growing, so I can say that this approach is working for us.

    0 points
  • Posted to Utility is more important than usability, in reply to Sacha Greif , Jan 19, 2016

    I think this is more the nature of writing than something specific to designers? I really like the idea of writing as "public thinking". I write to clarify my thoughts, to sort out any inconsistencies in my argument. Once that's done in my head, other people get to dissect it and show me where my logic has failed. That's what's happening in this thread as well. So I'm able to make changes or clarify what I meant based on what others have said.

    In short, I think we should take a less cynical view of this. Let's see writing as a way to collectively make sense of our profession.

    1 point
  • Posted to Utility is more important than usability, in reply to Wes Oudshoorn , Jan 18, 2016

    Ah yes, that's a good way to look at it. High utility means you'll be very motivated. Big fan of BJ Fogg's work.

    0 points
  • Posted to The Next Step for 3D Touch, in reply to Jake Lazaroff , Nov 10, 2015

    Yep, I agree. That's why what excites me most about 3D Touch isn't the binary state that's used as a right click, but the dynamic actions you can perform by measuring the amount of force applied. That opens some great possibilities.

    0 points
  • Posted to Label your icons, in reply to Ed Adams , Mar 18, 2015

    Well, as if to prove my point, I believe it's an "archive" icon, not download/save...

    0 points
  • Posted to Ask DN: What do you care about most when considering a job offer?, Jan 20, 2015

    For me the most important thing is a good culture. Collaborative, supportive, learning organization. Without that it's not fun, and then the salary doesn't mean much.

    0 points
  • Posted to Ask DN: What app(s) are you using for Product Roadmaps?, Mar 02, 2014

    Here's a great Trello workflow for roadmaps and execution: https://community.uservoice.com/blog/trello-google-docs-product-management/

    3 points
  • Posted to Taking down Facebook, piece by piece, in reply to Jim Silverman , Oct 25, 2013

    Isn't that what we said about Craigslist, though? And then StubHub and Airbnb happened...

    0 points
  • Posted to There and back again: my journey from iPhone to Galaxy S4 and back, in reply to Jim Silverman , Oct 21, 2013

    I'm more of a pineapple man myself, but to each his own, I guess.

    0 points
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