"Failed to download update" Sketch cloud libraries

over 5 years ago from , Designer at The Home Depot

Is anyone experiencing issues with Sketch Cloud and syncing libraries? Got a bunch of designers on the team who all the sudden can't access libraries. Unsure if it's due to the latest update or if it's issues on sketch cloud.

1 comment

  • Grace D, over 5 years ago

    I've only started using Sketch Cloud since v50, so I don't know if it ever worked, but I cannot get my projects to upload correctly or consistently. If the project does get uploaded it will not refresh the same project and URL but create a brand new one, with half the artboards missing. When I contacted support, I was told it's because my network is not configured correctly, but I am able to ping all the sites they told me to allow.

    0 points