I'd like to share with you the newly redesigned website for the Danish Customs and Tax Administration (skat.dk)
over 8 years ago from Andreas Brixen, Designer @ Hello Great Works
over 8 years ago from Andreas Brixen, Designer @ Hello Great Works
Haha I have heard rumors about the redesign, but this exceeds it all.
It is like the conversation went: "Well, we can't make it any worse can we?" "Challenge accepted"
The old site for comparison:
That search button though... I'm not thrilled with the results, but hopefully the ux is better than before. I know how hard it is making improvement in the public sector.. There are so many rules and every browser needs to be supported, support for the disabled is also important.. So many things to consider when redesigning for the Danish government. This is an improvement none the less :)
Glædelig Jul @in2media
I like this solely because it's better than quite literally every one of the US government's current websites. They may be some IA and UX issues to resolve still, but I didn't find it particularly difficult or frustrating to use.
It's flat - what are you complaining about?
Why hide away, what everyone does on the site? (Log in!) Here.. i fixed it for you, and removed that useless big search bar.
https://www.dropbox.com/s/seje48a2z446na6/Skat.jpg?dl=0
And btw that animation on the Log Ind toggle menu, pisses me off. *Bonus info: When you log in, you see the old design.
What was the thinking behind adding the "+" icons to the right of the section heading in the responsive nav? For example, If a user selects "individuals" a "+" is added to the right of the individuals link.
I get that it opens up a submenu, but curious as to how that implementation was derived. The position is similar to the open function (+ link) on the accordions elsewhere (with the additional border within the menu).
Otherwise, this site looks like it took a lot of inspiration from gov.uk design principles and content design.
Not sure I like the "feedback" icons. They are original, but what purpose does it serve? I'm assuming it is for content designers to gauge efficacy of their pages. I wonder if a simple up/down design would provide better information.
The footer icons presented in a vertical fashion seem 'off' to me. I think it is the tiny width that is causing that. This approach probably works better on low resolution though as there's more space than a traditional row of icons.
These however, are tiny nits. I think the general approach for the site is very good. It focuses on user needs, uses plain language, has good spacing for touchscreen devices, labels the menu at low resolution, and has a nice, neutral color palette.
I believe given the usual difficulties of development within the public sphere, this is a very good result. I hope the development team is able to continually improve the site.
As a public servant webdesigner, I know all the hard work behind this new website. I agree about the search zone in the middle, a bit overkill. I like the icons at the bottom, remind me if the website of the city of Manchester UK http://www.manchester.gov.uk/.
Design seems similar to gov.uk when you look at the buttons and general layout. However I think the colours scheme is way to dark.
The site looks pretty clean and usable to me.
It's a useless piece of junk.
E.g. the site is divided into personal and business related content. Now if I want to only search the business related content, it would be intuitive to click the business tab at the top ("Erhverv"). This is a pattern that you can recognize from Google with search divided into Web, Images etc. However the tabs at the top does not filter the search results so you keep getting search results for personal tax issues even when you are actively trying to only get content that is relevant to you in a business context.
This could be acceptable if search was a seconday type of navigation and not highly prioritized, but now they have made it the primary type of navigation. The whole interface (look-n-feel, navigation etc) is just plain out poorly executed.
You're right, I should have checked the search results too:) But still the rest is just good compared to other gov sites.
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