I had this happen again today actually. I wanted to change my password on ring.com, as somehow the one in my password manager was out of sync. I tried 2 or 3 times first using the incorrect password manager stored credentials, then did a password reset via email, after which I was still locked out. Surely once a password reset has been confirmed the lock should be lifted automatically? Instead I need to wait an undefined period of time before trying again.
I had this happen again today actually. I wanted to change my password on ring.com, as somehow the one in my password manager was out of sync. I tried 2 or 3 times first using the incorrect password manager stored credentials, then did a password reset via email, after which I was still locked out. Surely once a password reset has been confirmed the lock should be lifted automatically? Instead I need to wait an undefined period of time before trying again.