Why You Shouldn’t Gray Out Disabled Buttons(uxmovement.com)

over 4 years ago from anthony thomas, ux designer

  • anthony thomasanthony thomas, over 4 years ago

    It's my opinion based on years of experience working in the field with users and stakeholders. If you are skeptical about how a certain design affects users you should go do research on that. This way, you have substantial basis for your doubt instead of doubting because of "lack of research" which is no basis at all. A "lack of research" doesn't disprove a claim, only research or experience that goes against the claim does.

    What you're saying when you need research to understand user behavior is that you have no experience working with users, and you're not sure if users behave this way because you probably wouldn't. If this is the case, I suggest you go get experience with actual users. You'd be surprised how a design aspect you expect them to understand throws them off. And you'd eventually learn that you are not the user and using yourself as the standard to judge how users behave is not usually accurate. Go get experience with users.

    2 points
    • Diego LafuenteDiego Lafuente, over 4 years ago

      Appeal to experience is a fallacy.

      13 points
      • anthony thomasanthony thomas, over 4 years ago

        If it's between my experience versus your zero experience, most will go with the guy who has some experience.

        0 points
        • Duke CavinskiDuke Cavinski, over 4 years ago

          2) straw man fallacy. want to go for three?

          6 points
          • anthony thomasanthony thomas, over 4 years ago

            Saying an article is false because it has no research is the ultimate straw man. If you had any valid experience with UX you would be dissecting the rationale presented in the article and refuting them with specifics.

            The argument for transparent disabled buttons is solid and strong because I provide specific experience-based rationale to back it up. Your vague complaint "it has no research" is trash. Anyone who argues without specifics has no credibility.

            0 points
        • Diego LafuenteDiego Lafuente, over 4 years ago

          Again, straw man fallacy and appeal to authority, which is worse.

          3 points
    • John LeschinskiJohn Leschinski, over 4 years ago

      No, it's on you to prove what you are claiming. Not on others to assume you're right. Anyone who dismiss research as inexperience, is a hack.

      6 points