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Marking Required Fields in Forms(nngroup.com)

almost 4 years ago from Marina Yalanska, Tech/Design Researcher, Content Writer

  • Hussain Raja, almost 4 years ago

    Good points in the article but my only problem is with this statement:

    "It’s well known that users don’t read instructions, and they are particularly less likely to read instructions at the top of a form. Form fields seem self-sufficient — after all, each field has a specific instruction — its label, why would you need to read anything else to fill it in?"

    Should we not question why users don't read instructions? I am not saying we should put instruction in place of something that does not need explanation but I am not sure if by acknowledging people don't read we are solving what the actual problem might be?

    2 points
    • Andrew C, almost 4 years ago

      The word intuitive literally means: "insight, direct or immediate cognition, spiritual perception". One can accomplish something via their intuition and be right, just by looking at the form. The form should carry and convey all the information necessary — quicker to fill out. That is the spiritual reasoning for a web form to exist, after all — to collect information and be filled out.

      A lot of this is interaction design 101 stuff related to friction and brain modalities. Not sure there's new ground to be discovered from deep diving in to the psychology. I certainly won't stop you from ruminating on it further, though.

      NNG is targeted at design and product manager professionals that would likely already have extensive knowledge of these concepts.

      1 point
      • Hussain Raja, 3 years ago

        Oh, I totally get that. My goal when designing has always been to make sure it's clear what the intention is. I was just kinda wondering if removing something because we understand people don't read is the right way to look at it.

        0 points