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6 years ago from Demian Borba, Product Manager for Adobe XD
Skepticism understood. Fair comments on continuing to improve transparency and explaining what we're doing/not doing, etc. Will take that on board.
Thanks, Andrew (Adobe).
I disagree wholeheartedly that the XD team ignores requests. Much of why I'm such a proponent of XD is their community involvement. I tried Sketch for awhile and was unable to get any response on a simple bug that has persisted for years. The XD team, on the other hand, is extremely active on social media. They even host a weekly Facebook livestream in which they present what's new and field questions. I'm as frustrated as the next guy that we still don't have a few basic features like text underlining and guides, but to say that they ignore their users is entirely inaccurate.
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I hope you understand the skepticism Andrew given Adobe's track record with other programs. The XD team hasn't done a great job of being transparent either - they did try to engage the community but when a lot of our requests go ignored with no explanation, people loose faith.
I think the attitude towards XD would be way more positive if you took the time to explain why certain things are not getting done (like underline, which last I checked had 700 votes making it one of the most requested features), instead of writing every article to brag about how amazing and perfect XD is.