Designer News
Where the design community meets.
almost 7 years ago from Al M, Designer
Totally agree on "major downside" part. There is almost no way to actually solve any "real" design problems. Agency's designer work ends once client is satisfied with mockups look, seldom with front-end templates look. You won't deal with users feedback, real metrics nor even with user testing results (something that gets more prominent but still rare and could be easily tweaked in the "right" direction)
Designer News
Where the design community meets.
Designer News is a large, global community of people working or interested in design and technology.
Have feedback?
Great question, as someone who just recently switched from agency to in-house, hopefully I can provide some solid insights.
In any case, the grass is always going to seem a little greener on the other side. There is validity in having some variety in projects while at an agency, but it comes a a cost. Even the greatest agencies are going to have projects come through that aren't particularly glamorous and most definitely won't be finding a spot in your portfolio. For myself, the major downside of being at an agency is I wasn't producing work that was truly iterated upon. It was definitely shouted that we "always iterate" and "it's never done", but the reality is that projects at an agency are reliant on a approved budget from the client.
It really depends on where you are at in your career. I wouldn't suggest to a designer with 10 years of industry experience to explore an agency opportunity. For someone just starting out in their design career (1-3 yrs exp.), as others have said, it can be great for getting some clarity on what you really have interest in.
Lastly, many tech companies are drawn to candidates with agency experience because of the perceived ability to juggle multiple projects at once. So if you feel as though you could use the agency experience to then catapult you into a better in-house gig then it might be worth it.