One year ago doesn't seem very far back. The company was not "just staring" then. They already had a few huge projects under their belt (Slack being one) and were widely hailed as wonderful to work with. I didn't make an over-the-top critique, I explained my experience and how it differed. Pretty sure a single user's feedback is valid. He even admitted to the disorganization at the time, so I'm not sure what you're trying to assert.