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almost 7 years ago from Andrew Wilkinson, Publisher of Designer News
Ah, yeah. I remember that project. We were pretty small and disorganized back then, and we had the guy who was running the whole design team leave on short notice. I'm sorry we let you guys down.
Alec, I'm an outsider, I know, but I feel you can't argue so strongly when all you got is one personal negative experience. Plus, to what would you attribute all the successes? Everyone has failures, no matter who they are. That doesn't make Andrew's article less true.
I'm not sure what you're trying to say. The article was opposite of my experience working with them, I don't think that's invalid at all.
You're making quite a critique based on a project, that apparently happened years ago, and when the company was just starting. TO me, it's pretty invalid...
One year ago doesn't seem very far back. The company was not "just staring" then. They already had a few huge projects under their belt (Slack being one) and were widely hailed as wonderful to work with. I didn't make an over-the-top critique, I explained my experience and how it differed. Pretty sure a single user's feedback is valid. He even admitted to the disorganization at the time, so I'm not sure what you're trying to assert.
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We worked with ML on a small iOS app called Squid that dealt with live conversations and communities (it consequently was never released, but I'm not comfortable saying what company it was for).
The owner of our project abruptly left ML, and we weren't even told until the next meeting wherein we met the new owner of our project who had to then be brought up to speed on the work. It also felt like this lack of attention resulted in a poorly thought through re-work of the stuff we'd already done. Essentially, it felt like a glorified facelift when we were engaging you for product design.