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Ask DN: Stripe is holding thousands for no explained reason

almost 8 years ago from Quintin Carlson, Designer @ Hologram

  • Quintin Carlson, almost 8 years ago

    Thanks Ian, wish it didn't take this but I appreciate you reaching out.

    4 points
    • Ian Mellett, almost 8 years ago

      Hi Quintin,

      I'll update you further directly by email but I wanted to let you know that we've resolved the issue on our side and the funds are on their way over to you. I'm still investigating but it appears to me that you hit an odd bug when you set up the account a couple of years ago.

      Again, I'm very sorry for the trouble here -- please feel free to reach out to me any time with other questions.

      4 points