• Vipul. MishraVipul. Mishra, almost 8 years ago

    That's some customer support. Good job @ian

    2 points
    • Todd SielingTodd Sieling, almost 8 years ago

      This is damage control customer support. Good customer support would never have had to hit a public site with many eyes.

      10 points
    • Todd SielingTodd Sieling, almost 8 years ago

      (But even damage control customer support is 1000x better than many where problems disappear into black holes; even where a company like Stripe stumbles, it does better than many)

      1 point