AMA: I'm Cap Watkins, Product Design Manager at Etsy

9 years ago from Cap Watkins, VP of Design @ BuzzFeed

  • Seah C-BSeah C-B, 9 years ago

    Hi Cap. I love Etsy, and I think that you guys have been making a lot of really smart design changes to the site recently. Here are a couple things I've been wondering.

    1. Why do you think that endless scrolling led to less engagement from users? I've read that one blog post, but I was still left with questions about what was really going on in the users' heads while they were using the feature. Related, will you ever create an opt-in endless scroll toggle? (Because I would like to use it)

    2. Why does the New From Your Favorite Shops section say it's "curated" by Etsy? Is it not showing me all the new items from the shops I follow? If this is the case, what's the logic behind that decision?

    0 points
    • Cap WatkinsCap Watkins, 9 years ago

      HI Seah,

      I wish I could be more helpful, but:

      1. That was before my time. If I had to guess, part of it is that search results kind of rely on users being able to go to a listing and back to the results and wind up in the same place (I don't know if we were doing that, but I'd wager we weren't). Also, who knows, users' tastes change. It very well could be something we should consider trying again sometime. No promises!

      2. That's using our Lists feature to generate the page. Usually a list will tell you who curated it (in this case, made the list for you). We should probably revisit that wording.


      2 points